What We Do

Depot Services

Contingent Technology Solutions provides flexible Depot Services that are divided into two different programs; Spares Management and Short Term Storage. around any network, hardware or software platform including parts on exactly what needs to be covered. Services like advanced exchange, configuration, staging, spares depot, bench repair, asset tracking can be integrated with Installation, Technician Services, and WAN/LAN Assessment to deliver full lifecycle management. This service can be configured to support rapid large scale deployments or periodic advanced exchange around the globe.

Features

  • Full life-cycle management
  • Real-time web portal with asset management reports. Portal integration available (as needed)
  • Value transferred through process management
  • Flexible, modular, and tailored activities
  • Everything from periodic exchange to large scale deployments
  • Scalability

Benefits

  • Communicate through a single and familiar source to manage the full life-cycle of your project
  • Rest assured knowing that information is transparent and available at any time
  • Count on reliable support that is available for whenever it is needed
  • Take advantage of our other various services

Programs

Spares Management

Spares Management relieves the burden from our customers of managing spares and provides a variety of services to our customers.

  • Warehousing for the spare equipment
  • Inventory tracking of the spares in the warehouse.
  • Configuration of the spare equipment to provided specification
  • Shipping of the spare equipment to a designated location

All shipping is completed between 8AM – 5PM (EST), Monday through Friday, excluding federal and state holiday.  The request for a shipment must be received by 2PM for same day shipping. Comcast offers the following shipping options for the 48 contiguous United States (all other locations handled on an ICB basis):

  • Shipping Services (Criticality 1 – Emergency)
    • Deliver to site within 2 hours. Not available at all locations.
  • Shipping Services (Criticality 2 – Major)
    • Deliver to site within 4 hours. Not available at all locations.
  • Shipping Services (Criticality 3 – Minor)
    • Deliver to site within 8 hours. Not available at all locations.
  • Shipping Services (Criticality 4 – Routine)
    • Deliver to site by the end of the next business day.
  • Shipping Services (Criticality 5 – Scheduled)
    • Deliver to site by the end of the 2nd business day.

Short Term Storage

Contingent Technology Solutions provides flexibility to our customers during large projects and is designed to provide up to 6 months of storage. All equipment is stored in our secure Ohio facility and is protected from the elements. This storage is not intended for a small amount of equipment, and is measured on a per-pallet basis with rental being either a full or half pallet.

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Examples of our scopes of work and our project management can be seen in our various case studies: